Driving Revenue Growth with B2B2C Lending Products

Client

Danamas

Overview

We collaborated with a leading fintech company to design and optimize their B2B2C Paylater products. The objective was not only to accelerate loan disbursement, but also to build a scalable system that could support long-term growth. Operating within a highly dynamic and competitive market, the project required aligning multiple stakeholders across business, product, and technology functions to ensure clarity of direction and execution.

Impact

  • Achieved a 40% increase in loan disbursement within just 3 months

  • Successfully managed over IDR 2.1 trillion in total loan disbursement across both Paylater and consumptive loan channels

  • Strengthened internal alignment, enabling faster and more effective product delivery.

Approach

Our approach combined evidence-based research, cross-functional alignment, and strategic planning to deliver measurable business outcomes.

  • Market & Product Research: We conducted in-depth research to validate market needs, assess user behavior, and identify growth opportunities. This allowed us to tailor the Paylater product offering to the actual needs of both partners and end-users.

  • Stakeholder Engagement: We facilitated structured workshops and ongoing dialogues to establish a shared vision and ensure the roadmap reflected both business priorities and available resources.

  • Strategic Roadmapping: We developed a phased roadmap that balanced quick wins with long-term value creation, supported by clear success metrics and execution plans.

Process

Discovery & Research

  • Conducted user interviews, process mapping, and pain-point analysis

  • Benchmarked market trends and evaluated competitor positioning

  • Gathered insights from field operations and customer support teams

Discovery & Research

  • Conducted user interviews, process mapping, and pain-point analysis

  • Benchmarked market trends and evaluated competitor positioning

  • Gathered insights from field operations and customer support teams

Discovery & Research

  • Conducted user interviews, process mapping, and pain-point analysis

  • Benchmarked market trends and evaluated competitor positioning

  • Gathered insights from field operations and customer support teams

Strategy & Alignment

  • Held cross-functional workshops to align product priorities with business impact

  • Defined core value propositions and key features for the Paylater ecosystem

  • Built a prioritization framework based on effort vs. impact

Strategy & Alignment

  • Held cross-functional workshops to align product priorities with business impact

  • Defined core value propositions and key features for the Paylater ecosystem

  • Built a prioritization framework based on effort vs. impact

Strategy & Alignment

  • Held cross-functional workshops to align product priorities with business impact

  • Defined core value propositions and key features for the Paylater ecosystem

  • Built a prioritization framework based on effort vs. impact

Design, Execution & Iteration

  • Developed and tested rapid prototypes to validate ideas

  • Delivered MVP features with regular stakeholder feedback loops

  • Monitored performance metrics and iterated continuously for optimization

Design, Execution & Iteration

  • Developed and tested rapid prototypes to validate ideas

  • Delivered MVP features with regular stakeholder feedback loops

  • Monitored performance metrics and iterated continuously for optimization

Design, Execution & Iteration

  • Developed and tested rapid prototypes to validate ideas

  • Delivered MVP features with regular stakeholder feedback loops

  • Monitored performance metrics and iterated continuously for optimization

See More Our Works

Unlock Your Business Potential with Infinity Path

We'll bridge the gap between vision and execution.

Unlock Your Business Potential with Infinity Path

We'll bridge the gap between vision and execution.

Unlock Your Business Potential with Infinity Path

We'll bridge the gap between vision and execution.

One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190

Contact us

+62 812-3071-1236

Contact us

INFINITY PATH

One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190

Contact us

+62 812-3071-1236

Contact us