Driving Revenue Growth with B2B2C Lending Products
Driving Revenue Growth with B2B2C Lending Products
The client wanted to onboard there Partnership Lending Products (B2B2C) into a unified system to ensure loans could be funded by a diverse range of lenders. However, the existing process was highly manual, with loan and repayment submissions prone to errors. This led to inefficient operations, longer SLA times, and potential data issues. Partners often faced delays, resulting in complaints that could undermine trust in the platform and reduce the number of disbursements processed.
The client wanted to onboard there Partnership Lending Products (B2B2C) into a unified system to ensure loans could be funded by a diverse range of lenders. However, the existing process was highly manual, with loan and repayment submissions prone to errors. This led to inefficient operations, longer SLA times, and potential data issues. Partners often faced delays, resulting in complaints that could undermine trust in the platform and reduce the number of disbursements processed.
service
Product Risk Assessment and Analysis
Product Strategy
Our Approach
Our Approach
Focused Group Discussions (FGD)
Focused Group Discussions (FGD)
We engaged in FGDs with partners' clients, internal stakeholders, and management to understand their pain points and gather valuable insights.
We engaged in FGDs with partners' clients, internal stakeholders, and management to understand their pain points and gather valuable insights.
Competitor Analysis
Competitor Analysis
Analyzed competitors to identify gaps and opportunities, helping to refine the product offering.
Analyzed competitors to identify gaps and opportunities, helping to refine the product offering.
Product Ideation, Strategy, and Design
Product Ideation, Strategy, and Design
Developed a strategic approach to create a streamlined and automated system, reducing manual processes and enhancing user experience
Developed a strategic approach to create a streamlined and automated system, reducing manual processes and enhancing user experience
The Impact
The new B2B2C Partnership Lending system revolutionized loan processing by transitioning from manual, error-prone methods to a streamlined, automated platform. This transformation significantly improved efficiency, reduced SLA times, minimized errors, and strengthened partner trust. Consequently, the client experienced a substantial increase in disbursement volumes and revenue, reinforcing their competitive position in the fintech market.
The new B2B2C Partnership Lending system revolutionized loan processing by transitioning from manual, error-prone methods to a streamlined, automated platform. This transformation significantly improved efficiency, reduced SLA times, minimized errors, and strengthened partner trust. Consequently, the client experienced a substantial increase in disbursement volumes and revenue, reinforcing their competitive position in the fintech market.
See More Our Works
See More Our Works
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Revamping Bill Payments App: Strategy & Design for a Seamless Experience
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Product Design & Prototyping
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Revamping Bill Payments App: Strategy & Design for a Seamless Experience
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Product Design & Prototyping
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Revamping Bill Payments App: Strategy & Design for a Seamless Experience
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Product Design & Prototyping
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Unlock Your Business Potential with Infinity Path
Unlock Your Business Potential with Infinity Path
We’ll bridge the gap between vision and execution.
We’ll bridge the gap between vision and execution.
Get in touch
One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190
Contact us
+62 812-3071-1236
Contact us
INFINITY PATH
One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190
Contact us
+62 812-3071-1236
Contact us