Revamping Bill Payments App: Strategy & Design for a Seamless Experience
Revamping Bill Payments App: Strategy & Design for a Seamless Experience
The client’s existing bill payment app was struggling with two major issues: a product structure that didn’t prioritize revenue-generating services and a user interface (UI/UX) that was not intuitive, leading to a suboptimal user experience.
The client’s existing bill payment app was struggling with two major issues: a product structure that didn’t prioritize revenue-generating services and a user interface (UI/UX) that was not intuitive, leading to a suboptimal user experience.
service
Product Design
User Research
Our Approach
Our Approach
Product Structuring
Product Structuring
We restructured the product based on targeted revenue opportunities, prioritizing services that could drive the highest returns.
We restructured the product based on targeted revenue opportunities, prioritizing services that could drive the highest returns.
UI/UX Revamp
UI/UX Revamp
Our team redesigned the app’s user interface to be more user-friendly and intuitive, making it easier for customers to navigate and complete transactions.
Our team redesigned the app’s user interface to be more user-friendly and intuitive, making it easier for customers to navigate and complete transactions.
The Impact
The Impact
The strategic restructuring and design improvements transformed the user experience, leading to higher engagement and increased transaction volumes. By focusing on revenue-driving products and optimizing the app’s functionality, we helped the client scale their business and streamline experiences for users.
The strategic restructuring and design improvements transformed the user experience, leading to higher engagement and increased transaction volumes. By focusing on revenue-driving products and optimizing the app’s functionality, we helped the client scale their business and streamline experiences for users.
See More Our Works
See More Our Works
Unlock Your Business Potential with Infinity Path
Unlock Your Business Potential with Infinity Path
We’ll bridge the gap between vision and execution.
We’ll bridge the gap between vision and execution.
Get in touch
One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190
Contact us
+62 812-3071-1236
Contact us
INFINITY PATH
One Pacific Place, Lantai 15, Jl. Jenderal Sudirman No.Kav. 52-53 Jakarta Selatan, DKI Jakarta 12190
Contact us
+62 812-3071-1236
Contact us